Returns & Exchanges

At Olvia Rose London, we want you to be completely enamored with your purchase. If you are not satisfied, we offer a 28-day return window for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original luxury packaging, ensuring all tags are intact and the return form is included inside.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.